Innovative RC Products
Fast Shipping
96 Years of Robbe

Privacy Policy

This privacy policy clarifies users about the nature, scope and purposes of the collection and use of personal data by the responsible provider 

Modellbau Lindinger GmbH
Industriestrasse 10
4565 Inzersdorf im Kremstal
Austria
Tel: +43 (0) 7582/81313-0
Fax: +43 (0) 7582/81313-17

To receive free disclosure about any of your personal information, or if you have questions or comments concerning our privacy policy, please send your request to: [email protected]

Thanks for visiting our website. Protecting your privacy is very important to us. We appreciate that you do not want the personal information you provide to us to be distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what control over the collection and data you have.

USE OF PERSONAL DATA WE MAY COLLECT ABOUT YOU
You may visit our website without submitting any personal information about yourself. Your access data is saved to analyze and improve our offers but is in no way related or identifiable to your person. Your personal data will only be used if you would like to make a purchase, receive warranty support, or register for our newsletter. For the purpose of providing these service, we collect personal data about you such as: first name, last name, address, date of birth, e-mail address, telephone numbers, and payment information.

Your personal data will only be transferred to our shipping and payment partners, so that we can deliver and complete your order. In order to complete your payment, we forward your payment information to the relevant banking institution.

In the case you select to pay by invoice or with a credit card we may request credit information about you from our credit reference agency:

Deltavista GmbH
Betriebstätte Karlsruhe
Kaiserstraße 217
76133 Karlsruhe
Germany

We will add this information to the information we currently hold about you to enable us to make decisions about your creditworthiness and/or to detect or prevent money laundering or fraud.

We will use the information you provide you provide for the purposes described in this privacy policy to which you agreed to at the time your data was obtained.

DATA SECURITY

It is very important to us to keep the personally identifiable information associated with our users safe. We have implemented security measures in place to attempt to protect against the loss, misuse and alteration of personal information during the order process.

We use technical and organizational measures to safeguard your personal data, for example:

  •  access to your account is controlled by password and username that are unique to you;
  • credit card details are not saved, but directly received and processed by our payment service provider, “Six Payment Services (Austria) GmbH”;
  • your personal information is encoded via “Secure Socket Layer” (SSL 3.0).
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data.

If using a shared or public computer, it is advisable to logout of our website and close your browser when you have finished your user session to ensure that others do not access your personal information.

E-MAIL MARKETING

If you sign up for our newsletter, we may use your e-mail address to send you information about our products and services. As a newsletter subscriber, we will regularly send you carefully selected offers on related products from our online shop by e-mail. At any time you may ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by clicking on the “Unsubscribe” Link in the footer of the newsletter, with no additional charge to the base tariffs of your internet provider. If you are already a registered user on our website, you may also unsubscribe in your “My Account” area of our website. Additionally, you may send us an email at [email protected] with an unsubscribe request.

We may use your e-mail address to send you information about products or services that are the same as or similar to those that you have ordered from us and that we think you may find useful. We will do so only if you have opted-in to being contacted for these purposes.

USE OF MONITORING TOOLS

GOOGLE ANALYTICS

Our website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google analytics uses “cookies”, or text files saved to your computer in order to enable an analysis of your use of the website. The information generated by the cookie about your use of this website is normally transmitted to a Google server in the USA and stored there. In the case of the IP-anonymization on this website being activated, your IP address will however be shortened by Google beforehand within the member states of the European Union or in other signatory states to the European Economic Area Treaty. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there. Acting under the authority of this website operator, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide further services for the website operator linked to the use of the website and the internet. The IP address transmitted from your browser within the parameters of Google Analytics will not be merged with other Google data. You are able to prevent the storage of the cookies by appropriate adjustment of your browser software. However, we should point out to you that in this case you may be unable to use the full range of functions of this website.

Furthermore you can prevent the collection by Google of the data (including your IP address) created by the cookie and relating to your use of the website, as well as the processing of these data by Google by downloading and installing the browser plug-in which is available through the following link: http://tools.google.com/dlpage/gaoptout?hl=en

PRODUCT RECOMMENDATIONS FROM GOOGLE

On this website, technologies from Google Inc. are used to collect and save anonymized information about the surfing behaviors of our visitors for marketing purposes. This data is saved by using “Cookie” text files on your computer. Google uses an algorithm to analyze surfing behaviors in order to provide targeted product recommendations in the form of advertising banners on other websites (i.e. publishers). Under no circumstances can this data be used in order to personally identify any user of this website.

The saved data is strictly used to improve our offer. There is no further use or distribution of this data to third parties. Further information about the Google technology is available here. You can object to this fully anonymous analysis of your surfing habits on this website by following the directions in the previous link.

USE OF COOKIES

This website uses “cookies” to help better serve the interests and needs of the users of our website. A “cookie” is a small text file with a random unique identification number which is saved to the cache of your web browser. They help to identify a user’s surf-behavior and thereby allow parts of the website to tailor specific information to the interests of the user. Most of the cookies we use will be deleted from your harddrive after you have ended your browser session (i.e. session cookies). Other cookies remain on your computer and allow us to recognize your computer when you next visit (i.e. permanent cookies). These cookies remember information so you do not need to re-enter information in forms

USE OF SOCIAL PLUGINS

Use of Facebook, Google+, Twitter, and Instagram plugins:

Our website uses so-called social plugins from the social network Facebook, Twitter and Instagram. These services are offered by the companies Facebook Inc., Twitter Inc. and Instagram LLC ("providers").

Facebook is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins

Twitter is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). An overview of the Twitter buttons and their appearance can be found here: https://twitter.com/about/resources/buttons

Instagram is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). An overview of Instagram buttons and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. Through the integration of the plugin, the providers receive the information that your browser has called up the corresponding page of our website, even if you do not have a profile or are not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there.

If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile on Facebook, Twitter or Instagram. If you interact with the plugins, for example by clicking the "Like", "Twitter" or "Instagram" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network, on your Twitter or Instagram account and displayed to your contacts.

The purpose and scope of data collection and the further processing and use of the data by the providers as well as your rights and settings options for the protection of your privacy can be found in the providers' data protection information.

Data protection information from Facebook: http://www.facebook.com/policy.php

Twitter privacy policy: https://twitter.com/privacy

Instagram's privacy policy https://help.instagram.com/155833707900388/

If you do not want Facebook, Twitter or Instagram to associate the data collected via our website directly with your profile in the respective service, you must log out of the respective service before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

OUR CONTACT DETAILS

We welcome your feedback and questions. If you wish to contact us, please send an e-mail to [email protected] or you can call us at +43(0)758231313-0.